Strengthening coordination and collective reflexes in crisis situations
Why take this training course?
A resilient organisation does not rely solely on documents: above all, it relies on teams capable of reacting together.
Role-playing and collaborative exercises are designed to put your employees in real-life situations, test inter-team coordination and develop communication and decision-making reflexes under pressure.
At Arkeion-Formation, we transform theory into living practice, aligned with the Ransom-Kick method and integrated into the Arkeion Group ecosystem.
Training programme
The training takes place in three stages:
- Contextualisation: presentation of a crisis scenario (cyberattack, operational incident, critical failure, etc.).
- Role-playing: assignment of roles (business, IT, communication, management) and real-time exercise.
- Collaborative debriefing: analysis of behaviours, highlighting successful coordination points and areas for improvement.
Typical duration: 1 to 2 days depending on the complexity of the scenario.
Syllabus
- Introduction to collaborative simulation techniques
- Definition of roles and responsibilities in times of crisis
- Scenario-based role-playing: IT, business, management, communication
- Collaborative exercises focused on decision-making and coordination
- Group debriefing and recommendations for strengthening synergy
- Capitalising on feedback in BCP/DRP/CRP plans
Target audience
This training is intended for:
- Management teams involved in the crisis unit,
- Business teams at the heart of critical processes,
- IT and security teams in charge of recovery,
- Communication and HR teams who liaise between stakeholders.
Training content
- Crisis scenarios prepared according to your organisation,
- Dynamic role-playing with real-life situations,
- Collaborative exercises to strengthen coordination,
- Detailed feedback with suggestions for improvement.
Expected results
At the end of the training, participants will be able to:
- Assume and fully play their role in the crisis unit,
- Coordinate their actions effectively with other teams,
- Identify communication or decision-making bottlenecks,
- Capitalise on lessons learned to enrich existing plans.
Certification and tools
🎓 An Arkeion Training certificate is issued to each participant.
🏅 Organisations can demonstrate their collective maturity through Arkeion-Certification, which takes into account their ability to coordinate in crisis situations.
⚙️ The Arkeionis AI agent can be used to track decisions made during the exercise and automatically generate a feedback report.
👉 With this training, your teams will not only develop individual skills, but above all collective reflexes, which are essential for transforming an organisation into a resilient and anti-fragile player.